Shipping Policy

Shipping Policy
At Semperpar Enterprises Inc, we understand that a great experience starts with the thoughtful choices made throughout the journey of your order. This Shipping Policy explains how we process, ship, and deliver your products to your doorstep.

Our Shipping Philosophy
Semperpar Enterprises Inc is committed to providing high-quality products designed for everyday use and real-life convenience.

To minimize unnecessary warehousing, excess inventory, and carbon emissions, many of our items are shipped directly from trusted suppliers and global fulfillment centers.

This direct-to-you model allows us to:

• Deliver reliable, high-performance products

• Maintain fair pricing without added retail markups

• Minimize waste and support a more sustainable supply chain

We appreciate your patience as you experience a smarter, more environmentally-friendly shopping process.

1. Processing Time & Shipping Costs
Every order at Semperpar Enterprises Inc is carefully handled.

Order Processing Time:
Please allow 2–4 business days for order processing, quality checks, and packaging before shipment.

Peak Seasons (Holiday / New Year):
Processing times may extend to 5 business days during high-volume periods.

Shipping Costs:
We charge a flat rate of $5.99 for all orders, regardless of destination.

2. Estimated Delivery Times
As our products are fulfilled through global partners, delivery times may vary slightly based on your location.

Please note that delivery times are estimates and not guaranteed dates. We appreciate your understanding—delivering quality products thoughtfully takes time.

3. Order Tracking
Once your order has been shipped, you’ll receive a confirmation email with your tracking number.

Please keep in mind:

• Tracking updates may take 1–3 business days after the label is created

• If tracking information is not immediately updated, your package is still in transit

4. Customs, Duties & Taxes
For international orders, shipments are sent DDU (Delivered Duty Unpaid). This means:

• Any customs fees, duties, or import taxes assessed by your country are the responsibility of the customer

• Semperpar Enterprises Inc is not liable for delays caused by customs clearance

Customs fees are rare for small kitchen items, but regulations can vary by country.

5. Order Modifications & Cancellations
We process orders quickly to ensure prompt delivery.

If you need to change your shipping address or cancel your order, please reach out to us at service@keresito.com within 12 hours of placing your order.

Once your order is in the processing stage, modifications or cancellations are no longer possible.

6. Lost or Damaged Packages
Your satisfaction is our priority.

Damaged Items:
If your package arrives damaged, please send us a photo within 72 hours of receipt, and we will arrange for a free replacement.

Lost in Transit:
If the carrier confirms your package is lost, we will send a replacement free of charge.

We value your trust and strive to ensure every part of your order arrives safely and on time. Thank you for choosing Semperpar Enterprises Inc!